Questions? Ask us!
About Hostvisors
What makes Hostvisors different?
The answer to this is simple: a diverse, yet specialized, skill set at your disposal. Our combination of accounting, finance, software, IT, property, and data analytics skills is rare, if not impossible to find, in the industry. We work as a team to craft solutions unique to our clients. We are senior-level professionals capable of solving complex problems.
What software/IT skills does Hostvisors have?
Jira Administration, Website Development, Automation in Make.com or Custom code. We can integrate and automate any system that makes API access available to developers. Hostaway’s platform is strong in its API access, thus we recommend it.
How does Hostvisors price its services?
We provide custom solutions and quotes for each business. Please book a consult and we will be happy to discuss.
Do you only work with Hostaway?
We primarily recommend Hostaway due to its extensive API access. This allows us to write scripts to pull data or integrate easily with other systems such as Quickbooks, XERO, JIRA, the HV Ops platform, and Marketing Automation tools like HighLevel or MailChimp. While other systems may allow access to some data, they may not allow it to the extent that Hostaway does. We are happy to examine the API that is available with other systems, however, and find work arounds is necessary.
Why should I use Hostvisors' DFY Services?
Customers choose us to save time and frustration, and sometimes costly mistakes. With the Hostaway platform growing ever more feature rich, the learning curve gets steeper and steeper. We give you peace of mind through our Done-For-You services.
Can you help me trouble shooting issues?
Yes, our team has years of experience troubleshooting issues on Hostaway and various OTA channels. With the purchase of an annual service contract or a pack of hours, we will guide you through the process and help troubleshoot any issues.
Financial Management
How do you differ from other software platforms in the VR space?
Generic solutions offer a partial fix to a complex problem, whereas our custom fits you and your business in specific. In the STR industry managers have hundreds of ways of handling each owner and each property. A “one-size-fits” all solution will not be able to address this situation.
How will partnering with Hostvisors help me?
We specialize in books for short-term rentals. Our white-glove custom fit services will keep your books accurate and up to date. You will have peace of mind that your owners statements, as well as your own business’ financials are correct. If we run into sticky problems we use the power of technology and our data skills to craft solutions.
What risks do I face if my accounting is not accurate?
When a property management business fails to keep proper books, it can face a host of detrimental consequences that affect its operations, financial health, legal standing, and the trust of property owners. Here are the potential repercussions:
Do I still need a income tax preparer if I work with Hostvisors?
Yes, you will want a CPA or other tax preparer to help you file your yearly taxes. We will provide the reports and numbers you need and will work with your CPA or tax preparer to answer any questions or make adjustments to the books as requested.
How do you ensure accuracy of my books?
In order to create precise entries into your accounting system, we examine your business models, create custom formulas, and then perform automation. Our method of integration ties in many systems and produces the most efficient bookkeeping possible.
What information will Hostvisors need from me?
We will send you an intake form that details the operational apsects of each property and your business as a whole. Once that is filled out we will model your business and create the custom programming needed. On a monthly basis we may ask for bank statements and to know the purpose of each expense and its related property (if any).
What reports does Hostvisors provide monthly?
On a monthly basis we will provide owner’s statements, your profit and loss (income) statement for the business, and your balance sheet. We implement these reports in a format that suits you, whether pdf, spreadhseets, or dashaboards.
Automations & Integrations
What software skills does Hostvisors have?
Jira Administration, Website Development, Automation in Make.com or Custom code. We can integrate and automate any system that makes API access available to developers. Hostaway’s platform is strong in its API access, thus we recommend it.
What kind of automations can you create?
We create automations such as moving data from Hostaway to Jira, Cleaning Tickets corresponding to Reservations (similar to Breezeway), triggers based on specific days of the week, and messages to guests to extend their stays. If you can dream it, we can try to create it!
What software can you integrate for us?
Common software integrations include task management systems (ex. Jira, Monday.com), databases (Air Table), accounting systems (Quickbooks, Xero), bill payment processors (Bill.com, Melio), expense management systems (Hubdoc), and of course PMSs (Hostaway, Guesty for Pros). If the software has an open API for developers we can work with it!
Data Dashboards
What can Hostvisors help me create?
Jira Administration, Website Development, Automation in Make.com or Custom code. We can integrate and automate any system that makes API access available to developers. Hostaway’s platform is strong in its API access, thus we recommend it.
How do the BI Dashboards work?
Our dashboard provides unparalleled control by illuminating the key performance indicators (KPIs) in your business. We begin by building your data pipeline from the HV Operations Platform, your accounting system, and Hostaway. Then, we customize your dashboards to meet your exact requirements, including sales and revenue data, expense data, customer feedback, customer demographics, property feedback, and more.
How do the BI Dashboards work?
Our dashboard provides unparalleled control by illuminating the key performance indicators (KPIs) in your business. We begin by building your data pipeline from the HV Operations Platform, your accounting system, and Hostaway. Then, we customize your dashboards to meet your exact requirements, including sales and revenue data, expense data, customer feedback, customer demographics, property feedback, and more.
