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What is the HV Ops Platform?
JIRA is a product made by Atlassian Corporation, a San Francisco-based billion-dollar company (Nasdaq: TEAM), that is part of the Atlassian Platform. Though JIRA started as a tool for software engineers to manage the complexity of developing code, where even a single misplaced semicolon could break a build, it quickly became obvious that it could be used in any setting where staying organized and quickly accessing information was critical. JIRA’s friendly interface is intuitive enough to be used by team members of almost any technical ability.
We choose JIRA for so many reasons, but a few of the top ones are ease of use, freemium plan, ability to upload pictures and video into tickets, connection to other web apps through open API and webhooks, automation within the system, cloud-managed infrastructure, and a beautiful user interface. We love JIRA and hope you will too. If you ever decide to leave Hostaway your data will still be yours in the Atlassian Platform, making your business truly independent. The features of JIRA are too vast to explain in this short article, but you may read more on Atlassian’s Website.
Features of the Ops Platform
Here are some of the ways we set up the Atlassian platform for Hosts using JIRA Work Management, Service Management, and Confluence:
- Team and Task Management
- Guest Registration Form on JIRA Service Desk
- Bringing Reservation data from Hostaway into JIRA, including financials
- Integration with accounting software
- Detailed, customized repository to store property information
- Ticketing System to manage Repairs on properties and store history
- Cleaner Management on the ground, and Billing automation
- Guest message integration with Hostaway (important if you take bookings via email or phone)
- Manage on-ground cleaners and repair persons
- Create and share house manuals, appliance information, directions, and internal-only property information (supply closet codes, passwords)
- Directions for special equipment usage
HV Ops Platform
Track changes by users to audit-proof your business. Tasks and
Hostway offers a nice, basic guest registration form. Our registration
JIRA is a product made by Atlassian Corporation, a San
Reservations Tracking
Reservations Tracking
Reservations Tracking
2 Hours of Monthly Support
2 Hours of Monthly Support
Guest Journey
Reservations
Registration
Supplies
Repairs
Disputes
Feedback
What is the HV Operations Platform?
Property Manager Journey
Reservations
Registration
Repairs
Cleaning
Disputes
What is the HV Operations Platform?
Property Managment Operations
Pricing
Startup
- Unlimited calls
- Free hosting
- 500 MB of storage space
- 500 MB Bandwidth
- 24/7 support
Startup
- Unlimited calls
- Free hosting
- 500 MB of storage space
- 500 MB Bandwidth
- 24/7 support
Startup
- Unlimited calls
- Free hosting
- 500 MB of storage space
- 500 MB Bandwidth
- 24/7 support
HV Ops Platform Features
Heading
Here are some of the ways we set up the Atlassian platform for Hosts using JIRA Work Management, Service Management, and Confluence:
- Team and Task Management
- Guest Registration Form on JIRA Service Desk
- Bringing Reservation data from Hostaway into JIRA, including financials
- Integration with accounting software
- Detailed, customized repository to store property information
- Ticketing System to manage Repairs on properties and store history
- Cleaner Management on the ground, and Billing automation
- Guest message integration with Hostaway (important if you take bookings via email or phone)
- Manage on-ground cleaners and repair persons
- Create and share house manuals, appliance information, directions, and internal-only property information (supply closet codes, passwords)
- Directions for special equipment usage
Heading
Although many alternatives to JIRA have sprung up over the years such as Monday.com, Asana, BaseCamp, ClickUp, and more we find that JIRA reigns supreme. Our team has full-time JIRA admins who can customize forms, workflows, and automation to fit exactly what we want. Atlassian’s powerful technology positions hosts for today’s needs and tomorrow’s growth. Replace other expensive software in your tech stack with one powerful, world-renowned platform. Economize and gain freedom. Our JIRA experts are here for you, contact us today to build your custom solution!
Test Drive
Curious to see how JIRA can benefit your operations? Take a test drive and explore the features yourself. Contact us for a demo today.
Knowledge Base
Hostaway provides triggers based on guest checkin, guest checkout and
A nice dashboard is available to view your basic metrics
Track changes by users to audit-proof your business. Tasks and
You have a complicated property with a wedding venue and
Hostway offers a nice, basic guest registration form. Our registration
Property Manager vs Property Owner Accounts When it comes to
Essential Chart of Accounts for an STR Business When managing
Essential Financial Statements for an STR Business As an STR
Why Vacation Rental Owners Should Use Accrual Accounting As a
Custom dashboards are increasingly becoming an essential tool for businesses