Privacy Policy

We believe privacy is important, but we still need to collect different types of data to ensure you get the best experience.

Scope

This Privacy Policy governs the collection, storage, and use of personal information collected by Hostvisors, a sole proprietorship organized under the laws of California (“we,” “us,” or “our”) in connection with our website at http://www.hostvisors.com and other products and services offered by us through the Website (collectively, the “Services”). Our Services specialize in accounting, business intelligence, system integrations, automations, and web development for short-term rental properties.

Personal Information

Your personal information is very important to us, and we do all we can to protect it. This Privacy Policy provides you with details about the personal information we collect from you, how we use your personal information, and your rights to control the personal information we hold about you. Please read this Policy carefully. Once you use the Website or the Services, you will be deemed to have read and accepted the Policy in its entirety and consented to the processing of your personal data in accordance with this Policy. If you do not agree to this Policy in its entirety, you must not use the Website or the Services.

Information We Collect

We may collect personal information from you when you interact with our Services, including but not limited to:

Name
Email address
Phone number
Company name
Payment information (processed through secure third-party payment processors)

How We Use Your Information

We may use your personal information for various purposes, including:

Providing and managing our Services
Processing transactions and sending you related information
Communicating with you about your account or transactions
Sending you marketing communications (with your consent)
Improving our Services and developing new features

Webforms and SMS Consent

When you fill out a web form on our website, such as the “Contact Us” or “Book Consult” form, we may ask for your telephone number. By providing a telephone number and submitting this form, you are consenting to be contacted by SMS text message. Message and data rates may apply. You can reply STOP to opt-out of further messaging.

Cookies

Hostvisors does not use cookies on its website.

Disclosure

Hostvisors works with third parties who deal with end consumers. Hostvisors will pass customer details between parties as required to facilitate bookings and services. If you have signed with one of these third parties, you should be aware that customer details are also stored at Hostvisors. Payment information, including credit card details, is processed and stored by secure third-party payment processors, and Hostvisors does not store this information. When you provide payment information, it is encrypted during transmission to ensure security.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

User information will not be disclosed to any third party without the user’s consent, except: 1) as required by law or legal proceedings; 2) in order to establish our legal rights; 3) as part of a sale of Hostvisors.

Security

Your information is treated as confidential, and although it may be disclosed to third parties that provide services to Hostvisors, the use of such information will be limited to their duties towards us. We implement reasonable security measures to protect your information from unauthorized access or misuse.

Statistical Data Collection

Anonymous data may also be collected for statistical analysis, meaning no individual person can be identified using this data.

Ad Analytics

We use Google Analytics to analyze and improve our website and marketing efforts. None of the information gathered is shared with any third party. The information collected may be used for marketing and advertising purposes.

Fair Use of Non-Personal Data

Information provided to us by end users, which is not deemed to be personal, will be retained and may be reproduced and disclosed in full or in part.

Data Retention Policy

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, comply with our legal obligations, resolve disputes, and enforce our agreements.

GDPR, CCPA, and CPRA Compliance

Your Rights Under GDPR

If you are a resident of the European Economic Area (EEA), you have certain data protection rights under the General Data Protection Regulation (GDPR). These include the right to access, correct, update, or request deletion of your personal data. You can also object to the processing of your personal data, ask us to restrict processing of your personal data, or request portability of your personal data. To exercise these rights, please contact us at hello@hostvisors.com.

Your Rights Under CCPA and CPRA

If you are a resident of California, you have certain rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA). These include:

The right to know what personal information we collect, use, disclose, and sell.
The right to request that we delete your personal information.
The right to opt out of the sale of your personal information.
The right to non-discrimination for exercising your privacy rights. To exercise these rights, please contact us at hello@hostvisors.com.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Questions

If you have any questions about this Privacy Policy or our data practices, please contact us at hello@hostvisors.com.