When Sandy first started working with Hostaway Helper she had experienced almost $40,000 in fraud from Booking.com guests due to chargebacks on Stripe. Stipe then started partially withholding her future funds and she was in danger of losing her processing account. She had made significant revenue from Booking.com, but the rampant fraud was causing her to rethink her decision. Hostaway Helper worked with Sandy to develop a custom Guest Registration form. Unlike other expensive solutions in the market, the solution we offered was cost-effective. It allowed her to collect IDs and ask Guests pointed questions designed to suss out fraud. It added a bit of time to her guest procedure, but after implementing these measures, along with getting set up with Booking.com for payment collection, she was thrilled to report no more chargebacks!